1. Introduction
Smart View (website: www.smartviewcorp.com) values your trust and takes your privacy seriously. As a USA-based company, founded in 2024, we specialize in providing advanced smart glass solutions for a wide range of industries. This Privacy Policy explains how we collect, store, and use your personal information when you use our services. By accessing and using our website and services, you consent to this policy.
2. Data Collected
Data Storage Location
Smart View operates in the USA and hosts its web servers in Germany. Our hosting provider, Hetzner Online GmbH, adheres to the EU/US “Privacy Shield” standards, ensuring your data is securely stored and GDPR compliant. For more information, please see the Hetzner Online GmbH Privacy Policy.
Registration Data
If you register on our website, we collect and store your username, email address, and any additional personal information you provide in your user profile. You may view, edit, or delete your personal information at any time (except for your username). Our website administrators also have access to this information for account management and support purposes.
Purchase Data
When you purchase a product or service from us, we collect and store purchase-related information, such as product codes and support expiration dates. This allows us to provide you with downloads, technical support, and customer service.
Support Data
If you have a valid support account, you may submit support tickets through our website. These support requests are processed using a third-party platform (e.g., Ticksy). Only the information you explicitly provide is shared, and you must consent each time you create a new support ticket. For more information, see the Ticksy Privacy Policy.
Comments
When you leave a comment on our website, we collect the information provided in the comment form, along with your IP address and browser user agent to help detect and prevent spam.
Contact Form
Information submitted through our contact form is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy, ensuring the security and privacy of your data. For more details, see the Zoho Privacy Policy. The data collected through our contact form is used solely for customer service purposes and is not shared or used for marketing purposes.
Google Analytics
We use Google Analytics to track anonymous usage data on our website. No personally identifiable data is stored. You can opt out of Google Analytics tracking by using this Google Analytics Opt-out tool.
Cases for Using Your Personal Data
We may use your personal data in the following cases:
- Verifying and identifying you as a user during website use.
- Providing technical assistance and support.
- Sending important updates regarding our services, products, or policy changes.
- Monitoring account activity to prevent fraudulent transactions and ensure the security of your personal information.
- Personalizing your experience on our website.
- Ensuring smooth website performance and administration.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help retain user preferences, store information for features like shopping carts, and provide anonymized tracking data to third-party services such as Google Analytics. You may disable cookies in your browser settings, though doing so may affect certain functionalities of the website.
Necessary Cookies for All Site Visitors
- cfduid: Used by CloudFlare to identify individual users behind a shared IP address and apply security settings.
- PHPSESSID: Used to identify your unique session on the website.
Additional Cookies for Logged-In Users
- wp-auth: Used by WordPress to authenticate logged-in users.
- wordpress_logged_in_{hash}: Used by WordPress to verify logged-in users.
- wordpress_test_cookie: Used to ensure cookies work correctly.
- wp-settings-[UID]: Used to customize the user’s admin interface view.
5. Who Has Access to Your Data
If you are not a registered user on our website, no personal data about you is retained or accessible. However, if you are a registered user, your personal information may be accessed by:
- System Administrators: For managing the website and ensuring it runs smoothly.
- Support Staff: For accessing client accounts to provide technical assistance.
6. Third-Party Access to Your Data
We do not share your personal data with third parties unless necessary to provide the services you expect. These include:
- Ticksy: Used for managing support tickets. The data provided is limited to what you submit when requesting assistance. For more details, see the Ticksy Privacy Policy.
This ensures your data is only shared with third parties essential to delivering our services.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.9. Your Data Rights
If you have an account on our website or have left comments, you may request an exported file of the personal data we retain. You can also request that we delete any personal data we have stored, except for data necessary for administrative, legal, or security purposes. Please note that if all your data is deleted, we will no longer be able to offer product-related services or support.
Data Privacy Regulations
Although we are a USA-based company, we respect data privacy regulations such as GDPR for users outside the United States. If you are an international user, including from the European Union, you may exercise your rights to access, modify, or delete personal data as outlined in applicable regulations.
This version keeps the focus on US regulations while acknowledging international users where necessary.
10. Third-Party Websites
Our website may link to third-party sites, and these websites may have different privacy practices. We are not responsible for their privacy or security policies. Please review their respective privacy policies when you visit third-party websites.
11. Legal Release of Your Data
We may release your data if required by law or if we believe in good faith that it is necessary to comply with legal obligations or protect our rights. In such cases, we may notify you or attempt to quash any legal request for your data, but we are not obligated to do so.
Contact Information
Smart View
Phone: 866 728 9888
WhatsApp: +1 (213) 424-3193
Address: 7372 Canoga AveCanoga Park, CA 91303, USA
For any questions regarding our privacy policy, feel free to contact us at the information provided above.
Feel free to reach out and get your questions answered
Our team is always ready to provide expert advice and personalized solutions tailored to your needs.